Virus and Spyware Removal.


What is a computer virus or spyware?

Well, A computer virus is a computer program that can replicate itself and spread from one computer to another.
The term "virus" is also commonly, but erroneously, used to refer to other types of malware, including but not limited to adware and spyware programs that do not have a reproductive ability.

Malware includes computer viruses, computer worms, ransom ware, Trojan horses, key loggers, most rootkits, spyware, dishonest adware, malicious BHOs and other malicious software.

The majority of active malware threats are usually Trojans or worms rather than viruses. Malware such as Trojan horses and worms are sometimes confused with viruses, which are technically different: a worm can exploit security vulnerabilities to spread itself automatically to other computers through networks, while a Trojan horse is a program that appears harmless but hides malicious functions.

Worms and Trojan horses, like viruses, may harm a computer system's data or performance. Some viruses and other malware have symptoms noticeable to the computer user, but many are surreptitious or simply do nothing to call attention to themselves. Some viruses do nothing beyond reproducing themselves.

So how do I know if I have been infected?

Well the simple answer is that you most probably will not know, you can even become infected using an up to date antivirus tool, but some indications may include the following :

  • Computer crashes often
  • Slow access to the internet
  • Running out of Windows "resources"
  • Having to reboot regularly

  • Your files and programs have been erased
  • Your personal information and files have been stolen (identity theft)
  • Spam is being sent out from your computer
  • Files appearing on your computer that you haven't created

If you have any of the above, or please contact us to arrange for an appointment for us to help you.

Before any work is undertaken on your behalf, Dean I.T. will diagnose your problem and contact you to inform you of the problem and what action needs to be taken to fix your computer.

If an engineer is called out to you and they decide that the job needs more in depth investigation we can bring the hardware back to our premises with your permission to fix and bring back upon completion.

Remember : We work to a strict no fix, no fee policy, which will cost You no more that £49.99 (excluding any parts that may be required).